Shipping Policy

Shipping Policy for MyWardrobeLab

Welcome to MyWardrobeLab! We are committed to delivering your orders promptly and securely. Please review our shipping policy for important details about how we handle shipping, delivery timelines, and associated costs.

1. Processing Time

• Order Processing: All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).

• Order Confirmation: Once your order is placed, you will receive a confirmation email. You will also receive a notification when your order has been shipped.

2. Shipping Options & Delivery Times

• Standard Shipping: Delivery within 5-7 business days.

• Expedited Shipping: Delivery within 2-3 business days.

• Overnight Shipping: Delivery within 1 business day.

Note: Delivery times may vary depending on your location and any unforeseen carrier delays.

3. Shipping Rates

• Shipping rates are calculated at checkout based on the weight, size, and destination of your order.

• Free standard shipping is available for orders over 499 (before taxes and discounts).

4. International Shipping

• We currently ship to select international locations.

• International shipping rates and delivery times will be displayed at checkout.

• Please note that customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

5. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• Use this tracking number to monitor the status of your shipment.

6. Missing or Delayed Orders

• If your order has not arrived within the estimated delivery time, please contact our Customer Support team at support@mywardrobelab.com.

• We will work with the carrier to resolve any issues and ensure you receive your order.

7. Address Changes & Delivery Issues

• Please ensure your shipping address is correct at the time of checkout. Address changes cannot be made once the order has been processed.

• MyWardrobeLab is not responsible for delays or lost packages due to incorrect shipping information provided by the customer.

8. Returns & Refunds

• If you need to return an item, please refer to our Return Policy for detailed instructions.

If you have any questions or concerns about our shipping policy, feel free to reach out to our Customer Support team at support@mywardrobelab.com.